Frequently Asked Questions
Hello! Welcome to our frequently asked questions page! We hope that you find an answer to your question - but if you don't please email me at email@example.com I would love to hear from you!
1) How long does shipping take?
Our currently shipping times are around 2/4 days dispatched followed by 2/4 day delivery. We aim to send our smaller products (for example cards, coasters, key-rings and smaller prints or any ready made stock) within 1/2 days. However in some circumstances i.e busy time periods like Christmas orders can be delayed. We do also ship international but sometimes things can be delayed at customs.
We also have a 14 day turnaround on any frames due to the frames being handmade in house by Megan's dad, Andrew.
2) Are your products made in Staffordshire?
Yes! Over the past 18 months we have worked incredibly hard to bring outstanding quality products and we want to be as transparent with you as possible!
All of our soft furnishings (tea towels, aprons, oven gloves and our beautiful tote bags) are made by our friends in Leek at Magic Textiles. Printed on beautiful, soft fabrics.
Our cards are professionally printed in Stoke and are top quality thick glossy cards. With our well-known red envelopes and we also use either fully compostable cello bags or easy peel tabs (depending on the stockist or customers requirements).
We also make a lot of products in house! For example our coasters and placemats are actually printed in our studio in Staffordshire with non toxic inks. We also cut our own mounts (which is a skill that took me and my husband forever to learn!) Our frames are made by my dad, Andrew who makes all frames using beautiful black mouldings with a perspex screen.
Lastly our mugs are 100% made in Stoke-on-Trent and printed in house by us. As much as we would love to lithograph our mugs we digitally print them due to every single mug being printed specially by hand for our customers to love.
As a brand that focuses so much on the heritage within Staffordshire and Stoke-on-Trent I feel that it's also so important to use local companies to really show the incredible city we live in.
3) Are you open for commissions?
For business related enquiries please email firstname.lastname@example.org
As it stands I don't currently have an option for custom pieces. However I am always opening to hearing any ideas that you have! Please email me at email@example.com
4) Where are you based?
We are a small studio based in Staffordshire, currently operating on online only. If you would like to see our work in person please email firstname.lastname@example.org for a list of our local stockists!
5) Who are you?
Hey, I'm Megan and I am 21 years old from Stone! I am a mum to a three year old (yes, I had kids young!) and I am also married to my Partner (also part owner of Megan Rose and my best friend) Jonathan and we have been together for 5 years. We have a little studio in Staffordshire where I am an artist/designer who mainly focuses on the heritage within Stoke-on-Trent, slowly I'd love to branch out but I feel my focus at the moment is mainly Stoke-on-Trent and Staffordshire. We create products based on the beautiful heritage within Stoke where I make sure that I focus on every small detail within a building or landmark. I love to bring every part of my piece to life, we have worked with so many businesses to make this happen.
- We worked with Stoke-on-Trent City Council where we worked on the 'Cost kick coronavirus out of Stoke-on-Trent' campaign to convince people to wear masks during the COVID-19 pandemic. Alongside this we also designed the artwork for the campaign 'powering up Stoke-on-Trent'
- We have also worked with the UHNM on a variety of murals one being the two new staffs rests on site and also we did around 26 pieces for the new Children's outpatients unit. We also raised money for the UHNM Charity and donated a small portion of profits from UHNM hospital mugs to the charity.
- We had the absolute pleasure of working with the Sugarmill, Stoke on a piece featuring the beautiful building where we also donated 25% of profits to the UHNM Charity.
-We worked with the incredible work of Dave Follows' 'May un mar lady' to create a small series of pieces.
-We created the Six Towns Radio 2020 awards.