Frequently Asked Questions
- Does Megan do commissions?
Megan does do commission work but it’s dependant on her schedule. Holiday seasons are always quite busy so email us with any questions.
- When can I collect my order?
The office opening times are Monday, Wednesday and Friday 10am - 4pm. Any other times can be arranged by contacting us subject to availability.
- It’s out of office hours, how can I contact you?
We try to pick up messages at the weekend but it is better to speak to us in the set opening hours.
- How do get a refund?
Click on the ‘Policies’ tab for refund enquiries.
- My order hasn’t been delivered, what do I do?
We say allow 10-14 days for frames to be delivered, cards and gifts are usually slightly quicker.
- Does Megan do interviews?
Megan is usually available for interviews, please contact her PA: firstname.lastname@example.org
- Can we stock your products in our shop?
We do have outlets that carry our stock, email us for details of how you can sell Megan’s work.
- What is the best email address to contact you on?